About

Welcome to the E-ZPass Workers United website.  We are the hard working customer service professionals and support staff behind the NY E-ZPass system.  We are very proud to deliver high-level customer service for all of New York.  We believe that outstanding customer service should be weighed against the constant demand for more profits. 

We organize not only for dignity and respect but also for our customers and our community as a whole.  We are E-ZPass Workers United!

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In 2009, workers at the Staten Island E-ZPass call center approached CWA for help in forming our union. We held together and ultimately were certified by the NLRB in September of 2010. After a year of tough bargaining,  we won our first contract.